Testimonials

What Families Are Saying

Real feedback from families we've supported in Raleigh, NC and Columbia, SC.

★★★★★ 5.0 out of 5 · 43+ Google reviews
Chelsea Feinstein Google · 4 months ago
★★★★★

We used this doula service from the week we brought our baby home from the hospital to when he was 5m old. Their support made the transition into parenthood so much easier and helped us feel confident as new parents. We worked with several wonderful doulas, but Heather and Tess especially stood out. Heather supported us during the newborn stage and brought such a calm, confident presence that made those early days far less overwhelming. She helped us get the sleep and breathing room we needed that allowed us to be present and enjoy every moment. Later we worked more with Tess, who was incredible with our baby boy. She kept him happy, giggling, and entertained while I was away on a week-long trip and went above and beyond with communication by FaceTiming me, sending photos, and keeping me updated throughout the week, which gave me so much peace of mind. We are incredibly grateful for this team and highly recommend them to any new parents. We will absolutely be using them again for baby number two.

Cakey Worthington Google · 5 months ago
★★★★★

This was a game-changer for postpartum life. We hired Babies and Beyond for night nursing services after the birth of our first child and had an amazing experience. We signed up for a 12-week program with more nights/week in the beginning and fewer nights towards the end. In the first few weeks, those nights were so critical for postpartum recovery, getting good sleep, and the expert support from our experienced doula, Heather. She took amazing care of our child and provided helpful advice as we navigated teaching our baby good sleeping and feeding habits. My husband and I felt way more rested than we would have been otherwise and were able to show up better and truly appreciate this precious, fleeting time in our baby's life (rather than just getting through it). It's expensive, but for those who can afford it, it is worth the money.

K R Google · 1 month ago
★★★★★

We loved working with Jenn! She was always on time and our baby absolutely loves her! Not to mention she is a wealth of knowledge and also has a great personality. She's trustworthy and we always felt comfortable leaving our baby in her hands. Even as second time parents we found her extremely helpful and she was always willing to go the extra mile. We know who to call if we were to add another baby to the family :) thank you Jenn!!

Emma Calabrese Google · 15 days ago
★★★★★

We reached out to Shelly about sleep training after a friend recommended her to us. Our six-month-old baby was waking up constantly through the night and needed to be soothed back to sleep. Shelly helped us through the inevitably challenging sleep training process with kindness and good humor. As sleep-deprived parents, we were relieved to be able to unload some of the mental burden and know that an expert in babies' sleep needs was driving the ship. She not only helped us teach our baby to fall asleep on his own, she also drew up a plan to night wean him and guided us through that process. He is nine months old now and sleeps through the night consistently. It's a joy to see him getting the sleep he needs. Honestly, I think of our baby's life in terms of the "Before Shelly" era and the "After Shelly" era, because things changed so drastically for all of us. We are grateful!

Rashika Mishra Google · 7 months ago
★★★★★

We had a wonderful experience with Babies and Beyond, and we are so thankful for the care and support we received during the first month of our son's life. From the very beginning, the owner, Shelly, was incredibly understanding and flexible with our schedule. She provided a truly seamless experience—always responsive, quick to answer our questions, and accommodating to our needs, which made a big difference during such a hectic and vulnerable time. We were also incredibly grateful to have Tess as our doula. She was always prompt, dependable, and truly wonderful with our baby. From the moment she arrived, she would take over all of our son's care and make sure everything was completed before she left, giving us much-needed peace of mind. On the days Tess was here, I was able to get an extra two hours of sleep—something that felt invaluable in those early weeks. She would gently pick him up, feed him, massage him, bathe him, and rock him back to sleep while I caught up on much-needed rest. Knowing our son was in such capable and caring hands made it easy to relax. Tess was also an excellent source of support and guidance. She answered all of our questions thoughtfully, and when something was outside her expertise, she was honest and proactive in reaching out to her resources and following up with answers. Both my husband and I are deeply thankful for the four hours, twice a week, that Tess spent with us during such an important time in our lives. The care, professionalism, and compassion from both Shelly and Tess made a real difference for our family, and we would wholeheartedly recommend Babies and Beyond to any new parents.

Jennifer Nelthropp Google · 7 months ago
★★★★★

We had a great experience with Babies and Beyond. The owner, Shelly, was incredibly responsive and addressed any issues that came up quickly and professionally. We absolutely loved our doula, Shannon, and cannot say enough great things about her. She was supportive, knowledgeable, and truly helped us when we needed it most. We're so grateful for the care and support we received and highly recommend their services.

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